Customer Comments

Here are previous customers comments. Thank you for your reviews and comments, it really helps me to improve the service given to you. I pride myself on good old fashioned customer service with honesty and integrity.

I have been looking for a local bike fixer for ages, after reading all the fantastic reviews for Neil, I decided to give him a ring. Absolutely a great decision, great communications, speedy responses, and an even better service. Would highly recommend.

Ms. D. (Newhaven - August 2024)

I wanted to make sure my bike was in good condition before going on a two day ride. Arranging a service with Neil was really straight-forward. On arrival he quickly worked out what was needed and what wasn't. He took my bike away and returned it sorted out later the same day. Great to deal with, very reasonably priced, and gave me some really helpful advice. Very many thanks, Neil!

Mr. S. (Seaford - August 2024)

Fantastic service from Neil. Quick to diagnose the problem and cheap price to repair my bike. Got the bike back after a few hours. Neil took the time to explain the fix and also to talk about the gears and how to maintain these in the future. Thanks for sorting out the brakes too! I will be using again and would highly recommend.

Mr. S. (Seaford - August 2024)

Another great bike service from Neil. Reliable, professional and quick!!

Mr. G. (Seaford - July 2024)

So happy with the service and price.
Neil collected my bike from home which is a service that I appreciate, he told me what he was going to do on it with an estimation and I did get my bike on the same day. He explained to me what he did. Also You can pay by card or cash and that is good too. I would definitely recommend Neil.

Ms. P. (Denton - July 2024)

I purchased my son a second hand bike that was in need of some TLC. Neil was able to book it in for a suitable time and did a great job. I said I didn't want to spend an awful lot on it, just to ensure it was safe and useable, and he did just that. Excellent service at a very reasonable price. Would highly recommend

Mr. F. (Denton - June 2024)

Very knowledgeable and couldn't be more helpful. Highly recommend

Ms. L. (Peacehaven - August 2023)

What an amazing service from Seahaven cycles. I contacted Neil, as I had a fault on the back wheel after taking my bike out. Neil promptly came round to collect it. It was diagnosed, fixed and returned to me in no time at all. Neil took the time to show me the problem and reassured me it was fixed whilst offering helpful advice for the future. I couldn't be more happy with the level of customer service I received, along with Neils friendly and knowledgeable approach and very quick service. Highly recommend and will definitely use Seahaven Cycles services in the future. Thank you very much Neil.

Mrs. G. (Newhaven - August 2023)

Had an issue with my bike and thought it would be a hassle to get it fixed. Neil made this a very pain free experience for a very reasonable price! Also gave me some tips on future maintenance of my bike. Would highly recommend.

Mr. K. (Peacehaven - August 2023)

Contacted Seahaven Cycles on our return from France with a puncture. Neil was extremely helpful and quickly carried out the repair. Brilliant service and would highly recommend. Thank you.

Mrs. H. (Newhaven - August 2023)

Outstanding service, I got a puncture 15mins walk away from them and over an hour away from home. The lovely guy drove to me and fixed the bike within minutes.

Ms. A. (Brighton - July 2023)

Thank you so much.

Glad I found Neil, I contacted him and had a quick reply, and made arrangements for him to come to see my bike at my house. He sorted my problem, and made some suggestions how I can maintain my bike. Great service and a good price. Definitely recommend.

Mrs. A. (Ringmer - July 2023)

Wow, so pleased I have found Neil at Seahaven Cycles! He collected,.fixed and delivered back quickly. He was so easy to make arrangements with and fixed what was needed but not more than needed. Much better than trying to cart my bikes to the local bike store and a more trustworthy and personal approach. Very good value too. I will certainly be contacting Neil next time my bikes need TLC and highly recommend him to others.

Ms. B. (Peacehaven - June 2023)

Fantastic, does exactly what he says on the tin, fast, friendly, reliable, honest and really just the best man for the job, wish more people were like Neil.

Mr. N. (Newhaven - June 2023)

Quick, experienced and friendly, Neil fixed a problem with a bike I had, I can fix most things from cars, locks, washing machines and so on, but I was scratching my head trying to figure this one out, I turned to Neil had it resolved in an hour, he knows exactly what he is doing, I wish there were more people who had passion like Neil for what they do.

Obviously I can not recommend him enough.

Matt, Locksmith in Newhaven

Mr. H-N (Newhaven - May 2023)

Can’t recommend Neil enough! Found via google, emailed him and got a reply the same day, bike was booked in, collected on the booking day, fixed and given back within 2 hours, fantastic service, great pricing, helpful and happy to answer any questions, will be using him from now on!

Mr. H. (Saltdean - May 2023)

He is a gentleman ,very professional ,fair and quick

Mr. A. (May 2023)

I called today because I had a problem with my bike.

Neill came out within 10 minutes took my bike away and he brought it back and now it is all sorted out. Absolutely brilliant service I would receive him to anyone. 5 ⭐⭐⭐⭐⭐

Ms. B. (Newhaven - May 2023)

Neil is very helpful and friendly, he kept me informed throughout. Very good value for money, great service and I would definitely recommend him.

Mr. G. (Peacehaven - April 2023)

Excellent service all around…superb 👍🏽

Mr. M. (Saltdean - March 2023)

Neil collected our cycles from home which is a fantastic service, he told Me what he thought needed doing and a rough estimate. He returned the bikes that afternoon and explained what needed doing on both and gave me a written report with invoice. I was very happy with the service and price and would definitely recommend Neil for his friendly and professional service.

Ms. B. (Peacehaven - March 2023)

Great service 👍

Mr. B. (Peacehaven - March 2023)

After struggling with fitting and alignment on new tire's I decided to contact Seahaven Cycles,In this day and ages I was fully exspecting to be told there it would take 7-10 days to get things sorted.
Neil came over the very next day and sorted everything out in less than 45 minutes, everything was sorted in a clean & friendly manner and very reasonably priced.

Thank you very much, I will be in contact in the future to get my second bike Serviced

Mr. G. (Peacehaven - February 2023)

The owner was a really nice guy. He fixed my flat tires in five minutes and even gave me free valve caps.

Mr. D. (Peacehaven - February 2023)

Super efficient and reasonable ! Thanks Neil for coming and sorting out my 4 bikes at my home in no time. Saved me loads of hassle. :)

Mrs. G. (Seaford - September 2022)

Amazing work, great prices, definitely goes above and beyond! Would highly recommend!

Mr. G. (Telscombe Cliffs - September 2022)

Really good bike mechanic and very polite and helpful too. He quickly sorted out two of my bikes and for a very fair price. Cannot recommend Neil enough. Thanks

Mr. C. (Peacehaven - September 2022)

Neil responded to a late night message on Saturday and came at 11am on the following Sunday to take a look at my bike and pick it up.

He delivered it back, fully repaired just over 2 hours later, just past 1pm. He got my gears working again, having replaced the derailleur and fixed my brakes.

He explained exactly what the job would be and kept me updated on the repairs with estimates as he went.

Along with excellent and speedy service, he was a pleasant guy who charged very fairly. This has been the best bike repair experience I've had so far, and will be recommending him to friends and family.

Thanks Neil!

Mr. G. (Newhaven - August 2022)

Neil says on his website "I believe in a helpful, friendly and courteous service. So that is what you will get, all the time!" I fully agree! My friend and I are from the Netherlands, on holiday on our bicycles. This evening, my friends' bicycle broke. We rang Neil, and even though it was after closing time he came straight away and fixed the bicycle. Helpful, friendly and courteous. It made all the difference for us. Thank you Neil!

Ms. F. (Netherlands - August 2022)

Super impressed with the service and prices from Seahaven Cycles. Can’t recommend highly enough - thanks Neil.

Mr. C. (Ripe - July 2022)

My wife and I were about to board the ferry to France when we noticed that one of our bike's pedals were cross threaded.

We called Neil and he arrived in under 10 minutes and managed to fix the bike in the car park. He saved our honeymoon!

We are so impressed with the service and would highly recommend to anyone. Thanks again for everything Neil.

Mr. S. (Newhaven - July 2022)

They really went the extra mile to help me out when my chain broke and I was stuck at the side of the road - would definitely recommend!

Ms. H. (Friston - June 2022)

Fast cheap and professional, highly recommended this cycle business

Mr. G. (Newhaven - June 2022)

5 star rating for very fast professional services. Reasonably priced and a true gentleman. Highly recommended an will definitely use again.

Mr. B. (Newhaven - May 2022)

Amazing work Neil, service A++++ and will be returning in the future with both my bikes and kids bikes . Very knowledgeable guy. Won’t be using halfords ever again.

Mr. T. (Newhaven - May 2022)

Neil came to house collected my mountain bike and give it a service. The bike was back the next day as good as new. I would have no hesitation in recommending Neil great bloke great service. Thank you once again.

Mr. B. (Peacehaven - May 2022)

Neil provided a great service and offers sound advice. He serviced my bike and completed repairs to a very high standard. If you need a bike looking at I would highly recommend

Mr. C. (Newhaven - May 2022)

Prompt. Expert. Friendly. A fast response from Neil sorted out a minor problem and got me back on the road in no time.

Mr. W. (Peacehaven - April 2022)

I have used Seahaven Cycles (Neil) a few times now. Always does a great job collected my bike Wednesday night repaired it and returned it the next day. Neil takes great care with all the repairs he does and is always there for advice. Thank you once again Neil

Mr. B. (Peacehaven - April 2022)

Great service, I highly recommend!
Went above and beyond sorting a kids birthday present bike. Collected & returned same day and explained work carried out, great price too. Also made sure bike was sneaked back at a convenient time so it wasn't seen before the day!
Will definitely be using again :)

Mrs. T. (Newhaven - March 2022)

My wife and I had left our bikes in storage for many years in a damp garage, they became seized and no longer functioned properly. After receiving a shockingly high quote from my local well known Bicycle and automotive retailer to service and repair my bikes, I decided to look for a second opinion from an independent cycle mechanic. I contacted Neil at Seahaven Cycles and was immediately impressed by his can do attitude and honesty. Neil arranged to collect my bikes and delivered them back the following day all at a fraction of the price I was quoted by the bicycle and automotive retailer previously. The bikes were fully serviced and necessary parts including brake cables were replaced and fitted. The bikes were even cleaned before their return. I really can not recommend Neil at Seahaven Cycles enough. He is very knowledgeable, honest, reliable, friendly and takes pride in what he does. Many Thanks Neil. Keep up the good work.

Mr. G. (Burgess Hill - March 2022)

Absolutely brilliant, emailed Neil late evening about my bike, the derailleur snapped off and Neil rang me up straight away & he even picked the bike up that evening. He ordered & fitted the part & gave it the once over as my son uses it more then me & delivered the bike back to me within a couple of days. Will definitely use Neil again. Very reliable & very reasonable on price! Thank you Neil 👍🏻

Mr. E. (Peacehaven - March 2022)

Great experience with Neil at Seahaven Cycles. We needed some maintenance on our electric bikes and Neil came and picked them up and dropped them off same-day. Excellent service and went through everything he had done on the bikes and gave us some advice too! Highly Recommended!

Mr. C. (Newhaven - February 2022)

Just to say we are so impressed with your service, both friendly and professional, great communication throughout and the standard of the bike service was excellent. The bike has been given a new lease of life - thank you so much!

Separately, we were also really pleased to donate our old child's bike to you for rejuvenation and hope it finds a happy new home and provides many hours of exercise and fun for its new owner in due course - this is a great sustainable enterprise and hope others take up the cause too.

Really pleased with the service on my Cannondale. A few problems which Neil resolved. Friendly and fair priced.
Will use again.

Mr. M. (Seaford - November 2021)

What a very pleasant young man, he put new tyres and a saddle on my bike, serviced it and even cleaned it for me. It looked like a new bike. Wonderful customer service and reasonable prices.

Mrs. R. (Newhaven - September 2021)

Great local services and was stocked with inner tubes when Halfords couldn’t deliver for 5 days!

It goes to show that local is better as it was cheaper too.

Mr. P. (Peacehaven - August 2021)

5 stars

Ms. L. (Telscombe Cliffs - August 2021)

I ordered tyres & tubes for my MTB and a tube for my partners bike. Neil at Seahaven Cycles received the tyres and tubes delivered them and was kind enough to fit them. Neil is very knowledgeable about all aspects of cycling and very helpful. I would not hesitate in using Seahaven Cycles again 10/10 thank you Neil.

Mr. B. (Peacehaven - June 2021)

Great service again from Neil- fixing the issue I’d caused quickly and for great value. Second time using this service and wouldn’t hesitate to recommend!

Mr. S. (Saltdean - June 2021)

Many thanks to Neil for his persistence in mending my much loved but slightly unusual bike! A fantastic and friendly service.

Mr. K. (Newhaven - May 2021)

Excellent communication and great service- wouldn’t hesitate to recommend and will definitely use them again. A pleasure to do business with!

Mr. S. (Saltdean - May 2021)

Neil collected my sons bike this morning and dropped it back early afternoon. He fixed the gear problem, sorted the wheel and replaced cables. I now have a very happy son who can use his bike again. Very efficient service and polite professional manner. Highly recommended and if I need anymore bike repairs done then I will be contacting Neil again. Thank you.

Ms. J. (Newhaven - April 2021)

Neil came to the house and adjusted the gears on 2 mountain bikes. Waited till the bikes were tested. Great job great service. Would not hesitate in using Seahaven Cycles again. Thanks Neil.

Mr. B. (Peacehaven - March 2021)

Many thanks Neil for your excellent service ! Service was top quality, on time, professional and honest. Highly recommended.

Mr. B. (Peacehaven - March 2021)

Seahaven Cycles have just given my sons mountain bike a complete overhaul for under £50… new back tyre, new inner tube, sharpened up the brakes, made the gears run smooth and straightened out 2 buckled wheels and he picked it up and dropped it off on the same day. Superb service and one happy son…I can’t recommend them enough!

Mr. T. (Seaford - March 2021)

Want to say a big thank you for such a great service picked up bike and brought back next day all fixed ready for my son to enjoy would definitely recommend, Neil is very helpful and knowledgeable.

Ms. F. (Peacehaven - March 2021)

Great bike service from Seahaven Cycles. Bike collected, serviced and returned same day. All ready to get out and ride. Highly recommended.

Mr. P. (Newhaven - March 2021)

Wonderful job and service. Neil collected and returned my bike beautifully serviced and repaired. Top Quality Workmanship excellent personal service - many thanks.

Mr. C. (Newhaven - March 2021)

Recently had my bike repaired and serviced by Neil and have to say the work was top notch, the bike was picked up on Saturday and dropped off Sunday morning fully restored. Cannot recommend his services enough, efficient and very reasonably priced.

Mr. R. (Newhaven - March 2021)

Great job reasonable prices and very helpful and professional, knows just what to do quickly.

Mrs. R. (Newhaven - March 2021)

Thank you Neil, for working a miracle on my very neglected bike. It feels like brand new now! Knowledgeable and speedy service, I can’t recommend you enough. Thank you!

Ms. K. (Peacehaven - March 2021)

First class service. Travelled from Haywards Heath based on reputation. Did not disappoint. Bike feels like new again. The knowledge and expertise is unreal, and the pricing honest and fair. Do not hesitate to use. I look forward to my next interaction.

Mr. F. (Haywards Heath - December 2020)

Neil runs a previously unknown business to me ? But what a totally professional and courteous service he runs ! Repaired my cycle under the government scheme ‘ picked it up and dropped it back off again same morning! Can’t recommend him enough?

Mr. T. (Denton - November 2020)

Thoroughly recommend Neil at Seahaven Cycles, used SC services as part of the government’s Fix my Bike voucher scheme. Excellent prompt service from collection to return of bike and more than pleased with the expert servicing and detailed service sheet on completion.

Mr. B. (Peacehaven - November 2020)

Excellent service! He picked up my bike serviced it and dropped it back to me within a few hours.

Ms. M. (Woodingdean - November 2020)

Neil gave me some great advice on some gravel tyres for my Mountain Bike. Now they have been fitted they have made such a difference. Thanks Neil.

Mr. R. (Altrincham - October 2020)

Neil serviced my mountain bike and did a fantastic job, it’s like riding a new bike after many years of owning it. He was very quick to respond to my request and did the service in a very timely fashion. Very professional and would highly recommend.

Ms. W. (Burgess Hill - October 2020)

Bought a ‘new’ secondhand Marin bike but the gears did not work and brakes were a bit noisy.

Neil has worked wonders, gears all work now and brakes are brilliant.

Had to have a new chain and cassette fitted for the gears and the price was very good, a lot cheaper than my local shop.

Can recommend Neil wholeheartedly.

Mr. B. (Shoreham - September 2020)

Very professional service, fast response and reasonably priced.

Miss. R. (Newhaven - September 2020)

Excellent service and prices.

Mr. M. (Newhaven - September 2020)

Came round same day and fixed my boys bike there and then! Thank you very much, I’m sure I’ll be in touch again.

Ms. C. (Newhaven - August 2020)

Highly recommend Neil for bike repairs and servicing, he has helped me on more than one occasion getting the kids bikes back on the road at very short notice and he doesn’t charge a huge amount either.

Mrs. D. (Newhaven - August 2020)